Complaint Management Cell


Central Customer Service & Complaint Management Cell
(Head Office)

Hotline: 01960006007 or Modhumoti Helpline: 16347

Phone : +8802 55068909 /Ext: 4031
Fax : +8802 47119350
Swift Code: MODHBDDH

E-mail: ccs.cmc@modhumotibankltd.com
Web: https://www.modhumotibankltd.com

Mail Address:
Modhumoti Bank Limited
Khandker Tower, (Level-7 & 8), 94, Gulshan Avenue, Gulshan-1, Dhaka-1212

*Please enquire us from 10am to 6pm, SUN-THU, (Except Holidays)

Official Attached with Central Customer Service & Complaint Management Cell

Service Quality Department

Cell: 01960006007
Tel: 55068909/Ext: 4031
Email: enamul.hasan@modhumotibankltd.com

Online Complaint Lodging Form

Branch Level Customer Service & Complaint Management Cell

https://www.modhumotibankltd.com/branches/

Members of Central Customer Service & Complaint Management Cell

Managing Director & CEOChairmanTel: 0255068909/IP: 5020 Email: azam@modhumotibankltd.com
Deputy Managing Director & COOMember SecretaryTel: 0255068909/IP: 5122 Email: shahnawaj@modhumotibankltd.com
SVP & Head of Human Resources Division (HRD).MemberTel: 0255068909/IP: 5142 Email: shafiq@modhumotibankltd.com
VP & Head of Internal Control & Compliance Division (ICCD)MemberTel: 0255068909/IP: 4151 Email: emdad@modhumotibankltd.com
AVP, In-Charge, Finance & Accounts Division (FAD)MemberTel: 0255068909/IP: 4149 Email: mashiurfad@modhumotibankltd.com
FVP & Head of RPD & MIS MemberTel: 0255068909/IP: 3136 Email: nazmus.sakeb@modhumotibankltd.com
FVP & Head of Operations Division MemberTel: 0255068909/IP: 3137 shuvo@modhumotibankltd.com
FAVP, In-Charge, Common Service Division (CSD) MemberTel: 0255068909/IP: 3131 bahadur@modhumotibankltd.com
AVP & Head of Banking Operations Division (BOD)MemberTel: 0255068909/IP: 4009 selim@modhumotibankltd.com
PO, Service Quality Department (SQD) MemberTel: 0255068909/IP: 4031 Email:  enamul.hasan@modhumotibankltd.com